QiSupport.com > QiSupport Blog > Remove Hpylgr.com Virus that Keeps Popping up

Remove Hpylgr.com Virus that Keeps Popping up

Published by Patrick Watts on December 24, 2013 on Adware

What Is Hpylgr.com?

As of November, more and more complaints about hpylgr.com popup ads are reported by increasing PC users to send random advertisements even when pop-up blocker has been raised to the highest setting. Irritating as it is, installed anti-virus program does not pick up the item. Concerns are therefore aroused.

hpylgr

Hpylgr.com is a popup virus for sure. Coming in as an add-on, hpylgr.com popup virus manages to dodge the detection by installed security utilities. Rootkit technique has been also found to contribute to its elusiveness by affecting certain drivers working as a shortcut to launch programs and cleansing its logs. Usually, the irritating popup of ads from hpylgr.com indicates its existence; there are other symptoms that victims should draw attention to:

  1. It takes long for a new web page to open up.
  2. Computer performance gets poorer for some reason.
  3. Some folders containing thousands of temp files are found to be put somewhere in a target computer.

Live-Chat Qi

 

Is Hpylgr.com Virus Dangerous?

The answer can be positive. The involvement of Rootkit technique will definitely result in backdoor which is usually exploited by deadly virus like RCMP Ukash scam virus due to its arbitrary modifications in kernel part of a target machine. Be noted that the original or pre-loaded configurations are designed to ward off dangers, any random modifications, even made by a simply sticky third-party program can result in a vulnerable machine. What’s more, such popup virus has long been found to be equipped with tracking cookies that is supposed to follow targets’ whereabouts and collect information accordingly. Such information can be exchanged for money as it helps to tell people which sites are mostly visited by wide range of PC users. Once virus makers gain such information, those sites will be the target for them to put on vicious codes for an easy infiltration.
 

How to Remove Hpylgr.com Virus

Given the fact that anti-virus programs are not able to help pick up hpylgr.com virus, it is recommended to employ manual method that is workable in any situation. One thing to which attention should be paid is that efficient and quick removal is necessary; otherwise more unexpected issues may occur to complex the removal procedures. Below is the self-help instruction to follow up. Should there be any shortage of requisite computer skill, Qisupport Online Support is always ready for help.

Live-Chat Qi

 

User Guide to Remove Hpylgr.com Popup Virus from  Windows and Mac OS X

A

Reset browser to remove hpylgr.com virus.
 
Internet Explorer
Choose Tools menu and select Internet Options. When it’s window pops up, hit Advanced tab to press on Restore Defaults button and then press OK.
popup blocker
 
Firefox
Unfold Firefox menu and put your mouse over “Help” to get  a list of options. Choose “Troubleshooting information” then to  press ‘Reset Firefox’ button on the left uppers corner of the web page.
reset_firefox_1
 
Google Chrome
Unfold ‘Customize and Control Google Chrome’ menu to get a list of options. Select ‘Options’ and hit ‘Under the Hood’ tab on its pop-up window. Press ‘Reset to Defaults’ button to reset Chrome.
reset gg4
 
Safari
Unfold “Safari” menu next to the Apple icon and click once on ‘Reset Safari’ option to tick all given options when its window pops up. Press ‘Reset’ to confirm the change.
Reset safari
 
Opera
Show hidden files and folders to unveil Opera’s hidden items. Then go to the below directory to remove Operapref.ini file there:

C:\Users\user_name\AppData\Roaming\Opera\Opera\

reset opera
 

B

Launch build-in popup blocker to stop hpylgr.com virus from popping up.
 
Mozilla Firefox
Access Mozilla Firefox’s Tools option again and choose “Web features” button on the left hand side of the Options window. Go and select hpylgr.com virus to be one of the ads that need to be blocked.
popup blocker.
 
Microsoft Internet Explorer
Open Internet Explorer and bring up Tools window. Access Options and hit Privacy tab there. Locate pop-up Blocker section at the bottom of the Privacy tab to check “Block pop-ups” option to remove  popup ad.
reset IE
 
Google Chrome
Bring up tool menu and click once on Options. Hit “Under the Hood” tab then to press on “Content Settings” button. When “Content Settings” window appears, choose “Pop-ups” on the left pane and access “Exceptions” on the right pane to make sure that hpylgr.com virus is in the wanted list.
 pop-up-blocker
 
Safari
Access “Preference” window that can be found in “Safari” option next to the Apple icon. Hit “Security” tab and check the box next to the option “Block pop-up windows”.
popup blocker
 
Opera
Unfold Opera menu and enable list of options of  “settings” option. Bring up “Preference” window then hit General tab and locate “Pop-up” section there. Check “Block Unwanted Pop-ups” and hit OK button to finish.
preference
 

C

Show hidden files and folders before find out and delete any item associated with hpylgr.com virus in C Disk.
 
Windows 8
Open Windows Explorer on the Start Screen to hit View tab on the pop-up window. Then tick ‘File name extensions’ and ‘Hidden items’ options. Finally press “OK” button to confirm the change. Close the window to browse to C: Windows, delete all executable files identical to systematic ones, such as svchost.exe and winlogon.exe in the sub-directories and remove temp folders under System32.
win8 hidden file
 
Windows 7/XP/Vista
Open ‘Control Panel’ to access ‘Folder Options’. When its window pops up, hit View tab to tick ‘Show hidden files and folders and non-tick Hide protected operating system files (Recommended)’ and then click ‘OK’. Close the window to browse to C: Windows, delete all executable files identical to systematic ones, such as svchost.exe and winlogon.exe in the sub-directories and remove temp folders under System32.
show hidden file
 
Mac
Open Finder to bring up Utilities folder. Click open terminal window to copy and paste the following line there:

defaults write com.apple.Finder AppleShowAllFiles YES

Then press return button to hold ‘alt’ on the keyboard and right click on the Finder icon to select Relaunch button. Close the window to browse to C: Windows, delete all executable files identical to systematic ones, such as svchost.exe and winlogon.exe in the sub-directories and remove temp folders under System32. When done, don’t forget to follow the same process to hide up system items by replacing the above line with

defaults write com.apple.Finder AppleShowAllFiles NO

Mac-Finder-Terminal

 

Conclusion:

Hpylgr.com is a popup virus that leads people to random advertisements. By adopting Rootkit technique, hpylgr.com popup virus manages to dodge detection by installed anti-virus programs. According to survey by online computer experts, some evil deeds of hpylgr.com have been found. Backdoor is opened to serve as a passage for information transfer. However, backdoor can be exploited by other virus in passing. It is wise to remove hpylgr.com popup virus as soon as possible so that no additional infections will be potentially found. Follow the above given instruction and help get out of the harmful virus. If any failure caused by unexpected problems, online help is always within reach if you live chat with Qisupport Online Support.

Live-Chat Qi

Leave a Reply


nine − 3 =